The art of communication is not dead even with the abundance of electronic communications, so why is there so much confusion and misinterpretation?
Why is Twitter (or X) so toxic, why is social media in general a portal for defamation and disdain. Perhaps it is the lack of clarity, tone, facial expressions, body language and non-verbal cues.
In this episode we look at this fascinating topic.
Harvard Business Review – 10 Digital Miscommunications and how to avoid them
